Create a service order for door management

Advance registrations for door management are created on the Services tab.

Data are sent from the master files (IATA, B2B and CONSOL) in both export and import.

Overview tab in Services

Example of the Servies tab → Overview tab - Enter service order for slotbooking:

Header data tab Services

In the header data mask you only need to enter the service provider, here the haulier, as well as the ground handling agent.

The addresses in the service order may be pre-assigned through the preallocation feature.

Enter the estimated date/time of the arrival of the truck at the GHA or have it pre-assigned automatically from the order.

Goods tab in Services

If you have not configured an automatic transfer of the goods description from the order, switch to the Goods tab and manually copy the goods description.

Send service order

You can send the service order with the context menu entry Send service order on the Overview tab. 

Control sending process

The EDI-Log tab indicates whether the sending process (direction O) has been successfully at the export interface.

Potential error messages are displayed on the sub tab Log.

The .xml transmission file is available on the Details sub tab.  

If the interface was able to successfully process the send file, this is also indicated in the Overview tab → column Verification

• shows a green checkmark to indicate that the interface has successfuly processed the transmission file,
• and a red cross in case of an error.

Responses

Responses of the provider (here: Dakosy platform Fair@Link) are displayed in the column Provider.

The provider response is additionally displayed on the EDI Status tab.

There are only functional and technical responses.

Services tab → Overview tab - Display of responses:

Services tab → EDI Status tab - Display of provider responses:

Response per email

→ If configured accordingly in the status events, functional/technical responses are also sent via email.

Release service order

After you have received a positive provider response, you can release the service order via the context menu on the Overview tab in order to send an update.

You can also release the order and send again if the service order was rejected due to an error.