Send service order for Import

Import shipments can be transmitted to FAIR@Link on the Services tab → Overview tab.

→ Shipments are sent from the master files (IATA, B2B and CONSOL).

In the header data mask you only need to enter the EDI partner and the handling agent in case of required carriage.

Addresses in the service order may be pre-assigned through the preallocation feature.

The Carriage required checkbox is activated by default.

If the Carriage required checkbox is transmitted, the document is usually printed by the handling partner (haulier), who will be entered as the depositary.
If the Carriage required checkbox is NOT transmitted, the forwarder (=TPA Issuer) will be entered as the depositary upon change of depository. The document is printed by the forwarder. (This process can be configured in the Dakosy system).

Addresses are entered on the Header data tab.

The goods description from the order may already be pre-assigned if you have configured a corresponding preallocation. If not, switch to the Goods tab and manually copy the goods description.

Send the service order

You can send the service order with the context menu entry Send service order on the Overview tab.

EDI Log tab in the order

The EDI-Log tab indicates whether the transmission procedure (direction O) has been successful at the export interface.

Potential error messages are displayed on the Log sub tab.

The .xml transmission vile is available on the Details sub tab.

Transmission messages

The program generates two transmission messages: PREP and SPORD.

The SPORD message is only generated if the Carriage required checkbox is activated and the address of the handling agent has been entered.

The SPORD message contains the HAWB data.
It is therefore possible to send the status RCV (= check manifest) to the (warehouse) handling agent.

Services tab → Overview

A green checkmark in the Overview tab → column Verification indicates that the interface has successfully processed the transmission file.
A red cross appears in case of an error.

Responses of the provider (here Dakosy platform Fair@Link) are displayed in the column Provider.

The provider response is also available on the EDI Status tab in the order.

The status messages are not displayed on the Services tab since CargoSoft is no longer able to establish a connection to the service order after having received a status message from Dakosy.
The status message from Dakosy does not contain a reference to the original service order.

CargoSoft only receives the MAWB or HAWB number.

Services tab → EDI Status tab

If configured accordingly in the status events, status messages are also sent via email →

You can also record a status type that trigers the entry of a status (eastatus_t).

You can save this status in the house files by activating the checkbox Update Subfiles.

Positive provider response

After having received a positive provider response, you can release the service order by means of the context menu on the Overview tab for the purpose of sending an update.

Error

If the service order was rejected due to an error, you can release the order and send it again.

Cancel the service order

Canceling the service order is not possible as the interface is unable to process these kinds of messages.