Customer rates (Air) in RATES

Authorization object: STACRATES


Contents


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Seperate the rates by client/branch

Separation by client

The customer rates can be controlled per client.

Companies that want to maintain their customer rates per client set it in COMPANY → GENERAL COMPANY PARAMETERS → Header Data Client → field Customer rates:

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For every client you can enter the client number in the field Customer rates.

The entry [000] means that the rate are universal, i.e. that they apply to all clients.
If you would prefer the rate management per client, enter your company client as the client number.

If the rates are activated per client, the user needs to log in to the client to edit the customer rates.

You can quickly change the client via menu Extras → Change of client.

Separation by branch

Multiple branches may be assigned to one client.

If you would like to record customer rates per branch, enter the branch in the rate line.

It is thus possible to record different rates, depending on the branch that enters the order.
If you leave the field blank, this rate is valid for all branches of the client.

If you have entered rates per client, please make sure that you have logged into the correct client.

Display/search for customer rates

Use the search fields in the upper section of the basic data program to search for existing rates.

The Departure airport of your branch (Air Parameter) is automatically pre-assigned as a search criterion in the field Departure.
Besides the manual entry of search criteria, you can also access the basic data through the search fields in order to select a search criterion, e.g. the airport in the fields Departure or Destination.

The result is displayed in the middle section of the mask. The currently selected line is indicated by its colored background.

Sort the result

By default, the search result is sorted in the following order: Departure → Destination → Rate type (independent, address) → Address no. → Carrier → Service.

Search with departure ZZZ

The example below shows a search for rates from Frankfurt (FRA).

The result additionally shows all rates with Departure ZZZ from DE.

→ The country code in the field Country must correspond to the departure airport that you are searching for!

→ The search result will only include ZZZ rates if you have activated Origin city airport search incl. ZZZ in basic data General tab in AIR Parameter.

Enter customer rates

Add a new dataset and fill in the relevant details.

Field

Entry

Field

Entry

Service

Access to basic data Service types in RATES.

If the rate does not refer to a carrier or if no service has been recprded for the carrier, please select the service entered for carrier XX.

This is the standard service.

The service you would like to enter must be recorded in the table Servie types.

DGR

GEN is pre-assigned by defaultupon order entry.

Enter not less than GEN.

P/C

Determine whether the rate is to be considered for prepaid and/or collect shipments.

Attention: In the order, the system will only display rates that correspond to the delivery conditions!

Valid from
Valid to

The departure date (1st flight) entered in the order determines whether a rate is valid.

Rate type

If you would like to remove an address in order to make the rate line address-independent, please change the rate type from Address to Independent.

It is not possible to clear the field Address no. if setting Address is still active.

Edit/delete customer rates

To edit a rate line, click in the line and activate its checkbox on the left side of the mask.

You can overwrite the details within the line or in the lower section of the mask.

Example of customer rates

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